FAQs

Listed below are some of the questions frequently put to us. Click on a question to be taken to the relevant answer. If your question isn't covered here, let us know.

Answers:

  • General

    • Q. I already have a website, why do I need a new one?
      A.

      Depending on your priorities, there are a number of key questions to consider:

      • Could I save money every year with Green Schools Online?
      • Is my existing content system easy to use?
      • Does my content system limit what I can do?
      • Does my website showcase my school, presenting a professional, successful image to prospective pupils, parents and staff?
      • Does my website meet the best possible accessibility and usability standards?
      • Does your supplier fit to your sustainable procurement policy?

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    • Q. I already have a website, can I transfer the old content?
      A.

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    • Q. Do your websites come with any warranty?
      A.

      Yes. As we wish to build a lasting, sustainable relationship with our customers, all our websites are, as a minimum, satisfaction guaranteed.

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    • Q. Can you come and visit us?
      A.

      We'd love to be able to visit and see every school for ourselves but, reluctantly, we have to decline. One way we can keep our prices so competitive and our carbon emissions so low is by minimising our travel. And in reducing the time we spend in trains or cars we can concentrate on providing excellent services to you by phone or email.

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  • Accessibility

    • Q. Who decides if my website is accessible?
      A.

      You can run your website through one of the free software-based diagnosis tools (such as WebXact). These give a good idea of possible accessibility concerns, but as they are automated, are not totally reliable. Alternatively, Green Schools Online offer a free website accessibility analysis. The organisation in the UK performing the role of unofficial guardian of website accessibility is the RNIB.

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    • Q. What happens if my website is not accessible?
      A.

      The RNIB has initiated legal proceedings against several companies whose websites were in breach of the Disability Discrimination Act. So far, all these cases have settled out of court.

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  • Support